Dogs can have psychological issues just like people do. Korey has a hardwood floor phobia. He can't explain what it is about the floor he hates- it could be the way it feels on his paws, but he can't articulate it. Sam did her best to accommodate her beloved dog with floor rugs, and finally found the perfect solution short of psychotherapy. Totally worth it to make Korey happy.
But Korey is more than just a dog. He's a superhero to Sam! His training and talents are literal lifesavers, as explained in this video from The Dodo. We don't deserve dogs, but Korey deserves his share of accommodations. You can see more of Korey at Instagram or at TikTok.